A 360º Telco observatory on customer experience and customer sentiment to monitor the broadband world, combining data from different sources: in-home network performance and experience and consumer traits and opinionsIn-home network measurements, along with intelligence
Customer Intelligence and Customer Experience technology providers, KPI6 and MedUX, team up to develop a common solution, ensuring 360° visibility to understand customers and improve network performance and experience. KPI6 and MedUX have entered