Discover MedUX in CEM Summit of Vienna

author: MedUX

This post is also available in: ES (ES)

Discover MedUX in the Customer Experience Management Summit of Vienna

Through Customer Experience Management, companies work to measure, analyze and improve the interactions between them and their customers along all their relationship. Most businesses are paying increased attention on working on their customer journeys and improving the experience of their users, but to succeed in the current world, it is highly suggested for any successful enterprise to know and work on its CEM strategy.

Telecoms IQ, an international online resource and content centre for the Telecoms & Media professionals, is organizing the 8th Annual CEM in Telecoms B2B European Summit, focused on the idea of building upon the foundations of customer experience in the European Telecoms industry through transformation, collaboration and innovation.

Between September 26th and 28th, the city of Vienna will host this event, collocated with the 4th annual CEM in Telecoms European B2C Summit, in a unique networking opportunity with interesting insights on how other operators address customer experience.

CASE on IT is also attending the event, with a delegation that includes Luis Molina (Case on IT co founder), Loly Correa, Nikhil Dwivedi and Begoña López. In case any visitor is interested in setting up a meeting or in learning more about MedUX, our tool for Customer Experience Metrics, that is currently being used by operators and regulators worldwide, please write us to blopez@caseonit.com.

In order to get a better approach of the event, please visit www.cemintelecomseurope.com or watch this video.

 

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