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MedUX Reports

Discover a wide range of resources and informative materials about Quality of Service (QoS), Quality of experience (QoE), internet performance, and network testing and monitoring, which will help you better understand our solutions and products. Learn more.

Meaningful Quality beyond Meaningful Connectivity

Meaningful Quality, beyond Meaningful Connectivity in Africa

ITU WORKSHOP AFRICA

Considerations for the assessment of QoS and QoE in mobile networks

March 6, 2024
Meaningful Quality, beyond Meaningful Connectivity

Meaningful Quality, beyond Meaningful Connectivity

ITU WORKSHOP MEXICO

Trends on QoS and Connectivity Assessment and Evaluation from the user's perspective, industry viewpoints 

on approaches, best practices and challenges experienced in evaluating connectivity status. 

September 18, 2023
test

EUROPEAN 5G QOE BENCHMARKING

The most comprehensive, independent and customer-focused benchmark 

of 5G Quality of Experience (QoE) in Europe. Report Release at MWC23 

including the comparative analysis of more than 20 operators in 8 European cities.

February 27, 2023
Analytics_Benchmarking

QOS/QOE ANALYTICS AND BENCHMARKING BEST PRACTICES

ITU Workshop on “Telecommunication Service Quality”. Discussion about best 

practices on quality of service (QoS) and quality of experience (QoE) 

testing and monitoring with global experts.

October 17, 2022
ITU_forum_Latam

ITU FORUM ON QOS IN LATAM

ITU Workshop on “Strengthening digital transformation in Latin America”. 

MedUX helps regulators and governments launch service quality strategies

to improve the experience of citizens and empowering the end-user.

Content in Spanish

June 9, 2022
Estrategia_CDN

HOW DOES YOUR CDN STRATEGY IMPACT THE QUALITY OF EXPERIENCE?

You cannot improve what you cannot measure. Learn about our first 

comparative look at the content delivery network (CDN) performance 

metrics of major CDN providers in Spain.

July 23, 2021
Caída_Youtube

YOUTUBE GOES DOWN: MEDUX IMPACT ASSESSMENT

Youtube went down between midnight and 2AM UTC on Thursday, 

November 12th, 2020, which severely impacted streaming customer experience. 

MedUX technology detected the YouTube outage, which has left millions of users

worldwide without access to the video streaming platform, including YouTube TV, 

YouTube Music & YouTube Kids as well.

November 13, 2020
confinamiento_reino_unido

IMPACT OF THE LOCKDOWN ON UK NETWORKS

Overall, the UK’s fixed networks have been handling the traffic increase well,

and Internet service quality has been reasonably stable, but Customer 

Experience has been somewhat affected, especially when connected via Wi-Fi, 

on several days starting March 20th, just a few days before the Government 

imposed a lockdown on the whole population.

June 10, 2020
talktalk_service_disruption

TALKTALK’S SERVICE DISRUPTION IN THE UK DURING COVID-19

 On May 29, many TalkTalk users in the UK experienced a service disruption affecting 

Internet service across the country, which prevented TalkTalk’s VDSL users from 

getting online and browsing the Internet. 

May 29, 2020
redes_alemania

IMPACT OF COVID-19 ON GERMAN NETWORKS

Internet service is holding up quite well and is stable in Deutsche Telekom, Vodafone, 

1&1 and O2 networks, but customer experience has been affected, especially in 

certain regions and via Wi-Fi. When will Internet service 

get back to normal in Germany?

March 17, 2020
service_degradation_Italy

TIM, FASTWEB, VODAFONE, AND WIND: SERVICE DEGRADATION IN ITALY

Residential broadband networks in Europe have been struggling with the Internet traffic 

increase due to mobility restrictions, lockdown measures and work-from-home policies.  

At MedUX, we are pleased with network resilience and telco operators’ efforts in Italy 

to manage this unprecedented situation and make sure there is enough capacity 

deployed in networks and Internet exchanges. 

March 2, 2020
5G_vodafone_españa

VODAFONE’S 5G 8X FASTER THAN 4G IN SPAIN

MedUX is conducting walking and light drive tests to gain an independent 

view to find out about 5G data connectivity promises.

February 28, 2020
interrupción_internet_alemania

DT, 1&1, VODAFONE AND O2: INTERNET OUTAGE IN GERMANY

On February 12th, many Internet users in Germany woke up frustrated, as they

were unable to get online, as a significant outage disrupted Internet service

across several regions of the country.

February 12, 2020
banda_ancha_fija_europa

MEDUX REPORT: RESIDENTIAL FIXED BROADBAND IN EUROPE

In the European Gigabit era, Spain and Portugal lead the way in fibre 

deployment and have the best-prepared networks to compete with

or complement 5G from the home.

November 11, 2019