Tag Archive: Customer Experience

FTTH vs DOCSIS (II): The future of Gigabit capable technologies

August 26, 2020 9:00 am Published by

THE GIGABIT BROADBAND RACE FOR THE BEST CUSTOMER EXPERIENCE! FTTH vs DOCSIS (II): The future of Gigabit capable technologies This article... View Article

KPI6 and MedUX announce a strategic partnership

July 13, 2020 9:00 am Published by

KPI6 and MedUX announce a strategic partnership and win first contracts from Top Italian Internet providers Customer Intelligence and Customer... View Article

BT, Virgin, Sky & TalkTalk: COVID-19 impact in the UK

June 11, 2020 6:36 pm Published by

Special Report BT, Virgin, Sky and TalkTalk: COVID-19 impact in the UK Overview of the lockdown’s impact on UK networks... View Article

TalkTalk’s service disruption in the UK during COVID-19

June 10, 2020 5:29 pm Published by

Operator impacted: TalkTalk (nationwide) Date: May 29, 2020 Duration: Less than 2 hours, mostly between 10 AM and 12 AM... View Article

DT, 1&1, O2 and Vodafone: COVID-19 impact in Germany

April 18, 2020 4:31 pm Published by

Deutsche Telekom, Vodafone, 1&1 and O2: When will Internet service get back to normal in Germany? Internet service is holding... View Article

TIM, Fastweb, Vodafone & Wind: Service Degradation in Italy

March 25, 2020 2:02 pm Published by

TIM, Fastweb, Vodafone and Wind: Service Degradation in Italy Can Italian networks cope with mobility restrictions and #StayHome measures? So... View Article

Next generation Wi-Fi: Wi-Fi 6, explained

March 23, 2020 2:35 pm Published by

Next generation Wi-Fi: Wi-Fi 6, explained The next generation of Wi-Fi wireless connectivity standard is already here. Wi-Fi 6 is... View Article

Smart Wi-Fi: Wi-Fi Performance at Home

October 23, 2019 3:27 pm Published by

SMART WI-Fi: WI-FI PERFORMANCE II How has Wi-Fi performance at home evolved? This article belongs to a monographic series about... View Article

MedUX QoE Benchmarking: Residential fixed broadband in Europe

October 8, 2019 12:37 pm Published by

MedUX QoE benchmarking of fixed broadband performance Fixed broadband and 5G: Competing or complementary? With the arrival of 5G, which... View Article