In-home Wi-Fi and broadband performance monitoring
MedUX helps operators monitor Ethernet and Wi-Fi performance inside the home, understand radio conditions and identify the issues that most affect broadband customer experience.
Ensuring optimal Wi-Fi performance in the in-home environment poses significant challenges due to the lack of visibility and control over the air interface, leading to inadequate user experiences and customer dissatisfaction.
Our In-Home Performance solution helps operators to make sure that both Ethernet and Wi-Fi connectivity work seamlessly in an environment that is not easy to control.
With MedUX, operators can have a complete view of the home network performance to identify common problems that directly affect on customer experience and solve it.
- Ethernet vs Wi-fi (2.4 GHz and 5 GHz) comparative analysis at QoS and QoE levels
- Wi-Fi testing in different In-Home locations, distance ranges and Wi-Fi hotspots
- Wi-Fi topology analysis to identify potential issues in specific home set-ups
- Identification of channel and bandwidth selection configuration and performance
- Air interface characterization for identification of possible saturation from neighbouring APs
Ethernet vs Wi-Fi, room-by-room performance, radio saturation, topology, channel selection, hotspot quality.
Broadband operations, Wi-Fi experience teams, CPE teams, customer care, product teams.
Many broadband complaints originate in the home environment, not in the access network alone.