Enhance your customer experience and gain visibility on the network performance of your competitors for fixed and mobile networks with our solutions for communications service providers.
As networks evolve, competition between communication service providers to improve customer experience increases. Explore our Independent Quality Ranking based on real world metrics.
The new regulatory landscape demands increased consumer involvement and universal digital access, putting pressure on CSPs to implement a rapid, scalable and cost-effective data collection approach. Revolutionizing Regulatory Compliance with Real-Time Quality of Service & Quality Insights.
Grand scale QoE monitoring
High speed connections and the new digital experiences demand true OTT visibility and a cost- effective data collection and probes deployment strategy. MedUX offers Technical indicators converted in Quality metrics measured from a customer perspective.
Traditional methods of monitoring network performance often rely on manual intervention: time-consuming and error-prone. Yet networks become more complex and the volume of data increases. Rapid identification of impairments is a must. Transform real time data into value added insights leveraging Machine Learning techniques.
Managing access network complexity with wholesale providers requires E2E performance visibility to ensure customer satisfaction and SLA agreements. Inside. Understand wholesale networks performance from E2E perspective for effective management.
New paradigms and technical advancements require putting the end customer at the forefront during all network phases. Empowering true 5G customer-centric use cases thanks to real field data and grand scale deployments.
Massive field-data monitoring
Challenges persist in Telco industry due to poor network quality and limited visibility of user experience. In the Digital era, understanding performance from the user's perspective is essential. Testing everything, with real-field information from everywhere.
Service providers face the challenge of effectively managing a diverse range of CPE models and firmware versions deployed in millions of homes while ensuring uninterrupted service delivery. Ensure the best In- Home experience monitoring CPE performance.
Ensuring optimal Wi-Fi performance in the in-home environment poses significant challenges due to the lack of visibility and control over the air interface, leading to inadequate user experiences and customer dissatisfaction. Control your customer’s Wi-Fi experience and reduce complaints.