icon menssage

Do you need information related to QoE or any of our solutions? We are here to help you!

Europe’s 5G Progress: Are We Meeting Expectations?

Read our featured story
Imagen
5G
SVG

All 5G networks are not created equal: Unveiling the TRUE QoE of 5G in Europe (III)

Read our featured story
Imagen
5G
SVG

The internet Quality of Experience testing and monitoring company​

Quality of Experience (QoE) everywhere                         in the Digital era

Request a Demo
Video file
SVG

Multi-platform solutions for telecom operators, regulators and enterprises to test, benchmark and monitor next generation networks

With the growing demand for high-speed and low-latency applications, telecom players need to ensure that their networks can provide satisfying experiences for OTT and digital services.

In a fast-paced, converged digital ecosystem customer experience is critical.

With MedUX, you get a comprehensive Quality of Experience (QoE) suite and ecosystem for all your needs. Quality of Service (QoS) is a thing of the past, join the QoE Revolution.

Imagen
icono mano

Address the customer needs that are key to your business. With MedUX, you get a global and real-time visibility into service performance and customer experience. Anticipate any problem that puts your customers loyalty at risk.

Imagen
Success

Make QoE testing easy, enabling more observation points with minimal hardware deployment. Whether using our robots, desktop suites, smartphone apps, or embeddable SDKs, MedUX offers a variety of testing and monitoring possibilities to suit your needs.

Imagen
Experience

Understand the performance, perception and pain points of digital services that consumers demand in their day-to-day lives, such as web browsing, social networking, video streaming, gaming, conferences, file transfer and cloud storage.

Imagen
Advanced analytics

Unlock the full potential of your customers' Quality of Experience. MedUX offers cost-effective solutions that allow you to address service issues and experience improvements. Discover unparalleled representativeness and granular insights that drive informed decision-making.

Large entities already trust MedUX

Since 2014, side by side, with the most important telecommunications operators and governmental authorities to guarantee the best QoE possible.

Our clients say

First-hand insights from leaders transforming their networks with MedUX.

.

Imagen
t

“MedUX is enhancing our fixed broadband service monitoring and optimization processes. The continuous and structured E2E performance insights are valuable to maintain service reliability and resolve quality issues efficiently."
 

— Dennis Strieder, Group Lead Network Service Management, Telefónica Germany

Imagen
logo vodafone

"The granular insights from MedUX’s SDK and crowdsourced data allow us to monitor customer experience patterns in near real time, across every region and user segment. It's a strategic asset for continuous NW optimization to ensure the best customer satisfaction."
 

— Javier García, Network Engineering & Deployment, Vodafone Spain

Imagen
tigo

"MedUX Mobile and MedUX Home enable us to meet the QoS requirements set by the regulator for both our fixed and mobile networks. At the same time, they provide internal visibility that facilitates quality monitoring and helps us better focus our network configuration and improvement efforts."
 

— Carlos Mercado, Quality Manager, Tigo Bolivia
 

Imagen
Logo MEO

"MedUX provided us with immediate visibility of the real mobile user experience during our network improvement. Their plug & play drive testing solution helped us benchmark performance objectively and make fast, data-driven decisions."
 

- José Palma, Head of Network Strategy at MEO 
 

Imagen
t

"Thanks to MedUX solutions, we comply with regulatory requirements for QoS measurement in our mobile networks through the crowdsourcing solution, and in our fixed networks using MedUX Home probes. Additionally, we gain key insights that help us continuously monitor and optimize the quality of our networks."
 

— Julián Maturana, Quality Manager, Telefónica Colombia
 

Imagen
siget

"With MedUX, we now have a reliable way to monitor mobile and fixed networks across the country. It not only helps us ensure telcos comply with service standards, but also gives us valuable insights for different government initiatives and monitoring needs."
 

— Carlos Eduardo Valle Chachagua, Head of Telecommunications Monitoring Systems, SIGET El Salvador

First fixed and mobile convergent

QoE insights suite

Join the QoE Revolution

Since 2014, MedUX has been revolutionizing networks and services testing from the customer perspective. Our figures have not stopped growing. Help us make a difference in the world of telecommunications.  
 

10.000

Robots

Active testing devices deployed
all over the world

+30

COUNTRIES

We are the reference
in QoE measurement

+20

BILLIONS OF SAMPLES

Analyzed in real time, without integration and 100% operated by us
 

+4000

MILLIONS OF PEOPLE

Covered by MedUX 
deployments

+20

MILLIONS OF AGENTS

SDK Agents and APPs collecting insights from any device

The Natural Evolution of Multi-platform Customer Experience

Join the international reference in multi-platform internet customer experience projects. At MedUX, we set best practices and remove barriers to understand customer satisfaction. Over 60 telecom operators, regulators and enterprises already benefit from our comprehensive QoE Everywhere suite.

Discover how MedUX can help you elevate network performance and experience with a use case centric approach.

SVG

End-to-end visibility into network performance and digital services experience issues

Gain comprehensive visibility into both performance and experience issues with our seamless End-to-End ecosystem. We collect, upload, process, and store customer experience data and indicators across various platforms, enabling use case-driven models, analytics and insights. Protect the most valuable digital asset: the customer experience of your users.

Explore the first fixed and mobile convergent QoE product suite integrating our robots and multi-platform agents with our own full stack of technology.

Imagen
How it Works Medux