The Natural evolution of telecom metrics

Quality of service (QoS) and User Experience (QoE) in fixed and mobile networks are essential variables for the telecommunication operators’ business.

Collecting data on Customer Satisfaction and analysing it, is no longer enough. Now you need to differentiate your telecommunications service.

Welcome to the MedUX philosophy: “Fly with Data”

MedUX verifies real user experience to improve your clients' satisfaction

IMPROVING YOUR CLIENTS' QUALITY OF EXPERIENCE

Customers are key to your business. With MedUX you get a global, real-time view of the quality of your service users' experience.

Get ahead of any issues that put your customers' retention at risk.

INCREASE YOUR DIGITAL BUSINESS SUCCESS

Most demanding customers will be satisfied thanks to our e2e QoE monitoring solutions enabling: measurement, analysis, statistical modelling and prediction, without any integration.

You can make good business decisions and reduce risks.

FEEL THE EXPERIENCE OF YOUR CLIENTS

Feel as if you were next to your clients when they send a WhatsApp, watch Stranger Things or share files on Dropbox.

MedUX collects 100% objective data from a network of thousand devices.

No technical effort required by your company.

THE FUTURE IS ADVANCED ANALYTICS

This is the natural evolution of User Experience models.

MedUX goes beyond QoE measurement. We predict and build user behaviour models for telecommunications networks, thanks to a propietary predictive model.

Want to learn more?


MedUX by numbers

Growing since 2014.

/day

2TB

analysed

Real-Time. No Integration.

13

countries

The reference in QoE analysis

10611

Devices already deployed worldwide

more than

167M

people

Covered by MedUX

2

billion samples

Transformed into valuable insights


Our Information at your service

As the Information as a Service reference for operators, we have removed the barriers to data collection and we process real-time measurements for 31 operators in Europe.

Information as a Service


MedUX in the news



How can MedUX help my business?

Analyse and predict your clients’ QoE. Optimise your business KPIs. See what we can help you with.

Discover our Use Cases

An Ecosystem without barriers

We have designed an Ecosystem that allows telcos to test their real User Experience of fixed and mobile networks, and TV. We develop innovative QoE predictive models that enables telcos to improve their business’ results.

Discover Advanced Analytics

Proyecto de investigación y desarrollo “MedUX TV” IDI-20180720. Con Financiación a cargo del Programa Operativo de Crecimiento Inteligente – FEDER, Case ON IT ha llevado a cabo el desarrollo de un proyecto de I+D para la generación de nuevas sondas que evalúan y analizan la experiencia de usuario del espectador de televisión. MedUX TV, a partir de un motor de visión artificial y tecnologías de inteligencia artificial, mide la calidad de la experiencia de los clientes de televisión en tiempo real, de forma totalmente independiente a los operadores; esto es, sin ninguna integración específica en las plataformas de video y desde la perspectiva del cliente. El proyecto supone un hito en el estado actual de evaluación de las redes y los servicios de televisión en streaming.

Proyecto de investigación y desarrollo "NUEVAS SONDAS AUTÓNOMAS PARA LA EVALUACIÓN DE LA CAPA 3 EN TELEFONÍA" IDI-20150931. Con Financiación a cargo del Programa Operativo de Crecimiento Inteligente - FEDER, Case ON IT ha llevado a cabo el desarrollo de un proyecto I+D que permite la generación de nuevas sondas para la evaluación de las redes de telecomunicación, altamente replicables y que permitan la generación de datos e información en tiempo real y que permitan determinar la calidad del servicio y experiencia para cualquier operador con capa 3. El proyecto supone un hito en el estado actual de evaluación de las redes y la evaluación de los servicios de voz y datos.

Hemos recibido una financiación dentro del programa Horizonte Pyme 2016, del Ministerio de Economía, Industria y Competitividad, para el proyecto “AUTONOMOUS MEASUREMENT SYSTEM OF USER EXPERIENCE AND NETWORKS IN THE TELECOM SECTOR, BASED ON PREVENTION, DETECTION AND SOLUTION OF ABNORMALITIES IN REAL TIME”.


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