KPI6 & MedUX: strategic partnership and ISPs contracts in Italy
Customer Intelligence and Customer Experience technology providers team up to develop a common solution, ensuring 360° visibility to understand customers and improve network performance and experience.
UK network resilience improves during Covid-19 lockdown
The technological magazine published the overview of the lockdown impact on the UK’s fixed networks, which handled increased traffic well, although customer experience is somewhat affected, especially via Wi-Fi.
Computer Weekly 16/06/2020
MedUX appoints ex Ericsson’s Executive Paolo Colella for global growth
The media echoed MedUX's appointment of former Ericsson executive Paolo Colella as a strategic advisor to contribute the strategic plan for international expansion and support the company's growth.
The users' increase degrades the Internet service in Spain
The specialized Spanish media released our analysis of the impact of Covid-19 on networks. Both the quality and the user experience have deteriorated, despite having very good connection options.
Redes & Telecom (Spanish) 13/04/2020
Italian telcos at the top in Europe: Operators resilience
The magazine published MedUX study, which following the boom in traffic on the networks during lockdown, highlights the resilience and role of Italian operators Tim, Fastweb, Vodafone and WindTre.
CorCom (Italian) 27/03/2020
Coronavirus: German networks take the extra strain from social distancing
MedUX report, by closely monitoring the effects of COVID-19, finds German networks coping with masses of online home users despite some degradations since the start of stay-at-home policies.
Computer Weekly 22/04/2020
Italian networks having a bit of a wobble under the strain
Data from MedUX suggests that, although Italian networks seem to be holding-up under the increased traffic, there has been material levels of service degradation on networks throughout the country.
5G Vodafone's speed in Spain is eight times higher than 4G
Europa Press published MedUX analysis about the early 5G commercial network that Vodafone launched in Spain in June 2019, which indicates that its speed is eight times higher than that of 4G.
Europa Press (Spanish) 01/03/2020
Spain and Portugal, the most reliable countries in fixed broadband
According to MedUX report on residential fixed broadband in Europe, Spain and Portugal, together with the United Kingdom, have the lowest latency, while Greece is the one that offers the worst quality.
Expansión (Spanish) 08/10/2019
Emprendedores List: 50 Spanish startups of the future
MedUX has positioned itself as one of the fifty most innovative business models in the country, according to the magazine Emprendedores, which published a special issue about successful companies.
Emprendedores (Spanish) 01/06/2019
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We have designed an Ecosystem that allows telcos to test their real User Experience of fixed and mobile networks, and TV. We develop innovative QoE predictive models that enables telcos to improve their business’ results.
Proyecto de investigación y desarrollo “MedUX TV” IDI-20180720. Con Financiación a cargo del Programa Operativo de Crecimiento Inteligente – FEDER, Case ON IT ha llevado a cabo el desarrollo de un proyecto de I+D para la generación de nuevas sondas que evalúan y analizan la experiencia de usuario del espectador de televisión. El proyecto supone un hito en el estado actual de evaluación de las redes y los servicios de televisión en streaming.
Proyecto de investigación y desarrollo "NUEVAS SONDAS AUTÓNOMAS PARA LA EVALUACIÓN DE LA CAPA 3 EN TELEFONÍA" IDI-20150931. Con Financiación a cargo del Programa Operativo de Crecimiento Inteligente - FEDER, Case ON IT ha llevado a cabo el desarrollo de un proyecto I+D que permite la generación de nuevas sondas para la evaluación de las redes de telecomunicación, altamente replicables y que permitan la generación de datos e información en tiempo real y que permitan determinar la calidad del servicio y experiencia para cualquier operador con capa 3. El proyecto supone un hito en el estado actual de evaluación de las redes y la evaluación de los servicios de voz y datos.
Hemos recibido una financiación dentro del programa Horizonte Pyme 2016, del Ministerio de Economía, Industria y Competitividad, para el proyecto “AUTONOMOUS MEASUREMENT SYSTEM OF USER EXPERIENCE AND NETWORKS IN THE TELECOM SECTOR, BASED ON PREVENTION, DETECTION AND SOLUTION OF ABNORMALITIES IN REAL TIME”.
MedUX, la empresa de tecnología líder en medición de calidad y experiencia del cliente en redes de telecomunicaciones fijas, móviles y de televisión, ha obtenido la certificación ISO 9001: 2015 por el sistema de gestión de calidad de la empresa. Este es un paso más en nuestro compromiso con el cliente, asegurando nuestro foco en la mejora continua, la innovación y la mejor calidad en la satisfacción del cliente.
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