Multi-platform solutions for telecom operators, regulators and enterprises to test, benchmark and monitor next generation networks
With the growing demand for high-speed and low-latency applications, telecom players need to ensure that their networks can provide satisfying experiences for OTT and digital services.
In a fast-paced, converged digital ecosystem customer experience is critical.
With MedUX, you get a comprehensive Quality of Experience (QoE) suite and ecosystem for all your needs. Quality of Service (QoS) is a thing of the past, join the QoE Revolution.
Address the customer needs that are key to your business. With MedUX, you get a global and real-time visibility into service performance and customer experience. Anticipate any problem that puts your customers loyalty at risk.
Make QoE testing easy, enabling more observation points with minimal hardware deployment. Whether using our robots, desktop suites, smartphone apps, or embeddable SDKs, MedUX offers a variety of testing and monitoring possibilities to suit your needs.
Understand the performance, perception and pain points of digital services that consumers demand in their day-to-day lives, such as web browsing, social networking, video streaming, gaming, conferences, file transfer and cloud storage.
Unlock the full potential of your customers' Quality of Experience. MedUX offers cost-effective solutions that allow you to address service issues and experience improvements. Discover unparalleled representativeness and granular insights that drive informed decision-making.
First fixed and mobile convergent
QoE insights suite
Join the QoE Revolution
Since 2014, MedUX has been revolutionizing networks and services testing from the customer perspective. Our figures have not stopped growing. Help us make a difference in the world of telecommunications.
Robots
Active testing devices
all over the world
COUNTRIES
We are the reference
in QoE measurement
BILLIONS OF SAMPLES
Analyzed in real time, without integration and 100% operated by us
OF PEOPLE
Covered by MedUX
deployments
OF AGENTS
SDK Agents and APPs collecting insights from any device
The Natural Evolution of Multi-platform Customer Experience
Join the international reference in multi-platform internet customer experience projects. At MedUX, we set best practices and remove barriers to understand customer satisfaction.Over 60 telecom operators, regulators and enterprises already benefit from our comprehensive QoE Everywhere suite.
Discover how MedUX can help you elevate network performance and experience with a use case centric approach.
End-to-end visibility into network performance and digital services experience issues
Gain comprehensive visibility into both performance and experience issues with our seamless End-to-End ecosystem. We collect, upload, process, and store customer experience data and indicators across various platforms, enabling use case-driven models, analytics and insights. Protect the most valuable digital asset: the customer experience of your users.
Explore the first fixed and mobile convergent QoE product suite integrating our robots and multi-platform agents with our own full stack of technology.
Large entities already trust MedUX
Since 2014, side by side, with the most important telecommunications operators and governmental authorities to guarantee the best QoE possible.
The last of MedUX
Meaningful Quality, beyond Meaningful Connectivity
Having a satisfactory experience is now more important than merely being able to connect with any internet provider. Efforts to connect the 2.9 billion people worldwide who remain unconnected are meaningless without resilient, fast, and reliable connectivity.
Pura Vida! Who has the best quality and Network Experience in Costa Rica? (II) Mobile Services
This article is part of a monographic series analyzing the latest reports on the quality of fixed and mobile services in Costa Rica by SUTEL. Take a look at the first article in the series: "Pura Vida!
Pura Vida! Who has the best network quality and experience in Costa Rica? (I)
The Superintendency of Telecommunications (SUTEL) of Costa Rica has been annually publishing the results of the National Evaluation of telecommunications services. In the post-COVID era, the importance of Internet, service quality, and the stability of telecommunications networks for business…