Multi-platform telecom QoE testing and monitoring for mobile, fixed and Wi-Fi networks
MedUX helps telecom operators, regulators and enterprises measure real end-user experience, benchmark network performance and turn QoE data into actionable insights.
Our platform combines active probes, crowdsourced measurements, Apps & SDK, analytics and scorecards to monitor customer experience across mobile, fixed, in-home Wi-Fi and OTT services.
With the growing demand for high-speed and low-latency applications, telecom players need to ensure that their networks can provide satisfying experiences for OTT and digital services. In a fast-paced, converged digital ecosystem customer experience is critical. With MedUX, you get a comprehensive Quality of Experience (QoE) suite and ecosystem for all your needs. Quality of Service (QoS) is a thing of the past, join the QoE Revolution.
Address the customer needs that are key to your business. With MedUX, you get a global and real-time visibility into service performance and customer experience. Anticipate any problem that puts your customers loyalty at risk.
Make QoE testing easy, enabling more observation points with minimal hardware deployment. Whether using our robots, desktop suites, smartphone apps, or embeddable SDKs, MedUX offers a variety of testing and monitoring possibilities to suit your needs.
Understand the performance, perception and pain points of digital services that consumers demand in their day-to-day lives, such as web browsing, social networking, video streaming, gaming, conferences, file transfer and cloud storage.
Unlock the full potential of your customers' Quality of Experience. MedUX offers cost-effective solutions that allow you to address service issues and experience improvements. Discover unparalleled representativeness and granular insights that drive informed decision-making.
Large entities already trust MedUX
Since 2014, side by side, with the most important telecommunications operators and governmental authorities to guarantee the best QoE possible.
Our clients say
First-hand insights from leaders transforming their networks with MedUX.
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“MedUX is enhancing our fixed broadband service monitoring and optimization processes. The continuous and structured E2E performance insights are valuable to maintain service reliability and resolve quality issues efficiently."
— Dennis Strieder, Group Lead Network Service Management, Telefónica Germany
"The granular insights from MedUX’s SDK and crowdsourced data allow us to monitor customer experience patterns in near real time, across every region and user segment. It's a strategic asset for continuous NW optimization to ensure the best customer satisfaction."
— Javier García, Network Engineering & Deployment, Vodafone Spain
"MedUX Mobile and MedUX Home enable us to meet the QoS requirements set by the regulator for both our fixed and mobile networks. At the same time, they provide internal visibility that facilitates quality monitoring and helps us better focus our network configuration and improvement efforts."
— Carlos Mercado, Quality Manager, Tigo Bolivia
"MedUX provided us with immediate visibility of the real mobile user experience during our network improvement. Their plug & play drive testing solution helped us benchmark performance objectively and make fast, data-driven decisions."
- José Palma, Head of Network Strategy at MEO
"Thanks to MedUX solutions, we comply with regulatory requirements for QoS measurement in our mobile networks through the crowdsourcing solution, and in our fixed networks using MedUX Home probes. Additionally, we gain key insights that help us continuously monitor and optimize the quality of our networks."
— Julián Maturana, Quality Manager, Telefónica Colombia
"With MedUX, we now have a reliable way to monitor mobile and fixed networks across the country. It not only helps us ensure telcos comply with service standards, but also gives us valuable insights for different government initiatives and monitoring needs."
— Carlos Eduardo Valle Chachagua, Head of Telecommunications Monitoring Systems, SIGET El Salvador
First fixed and mobile convergent
QoE insights suite
Join the QoE Revolution
Since 2014, MedUX has been revolutionizing networks and services testing from the customer perspective. Our figures have not stopped growing. Help us make a difference in the world of telecommunications.
Robots
Active testing devices deployed
all over the world
COUNTRIES
We are the reference
in QoE measurement
BILLIONS OF SAMPLES
Analyzed in real time, without integration and 100% operated by us
MILLIONS OF PEOPLE
Covered by MedUX
deployments
MILLIONS OF AGENTS
SDK Agents and APPs collecting insights from any device
What MedUX is: The Natural Evolution of Multi-platform Customer Experience
MedUX is a telecom Quality of Experience (QoE) testing and monitoring platform. We help service providers and regulators measure how users actually experience mobile, broadband, Wi-Fi and digital services. Join the international reference in multi-platform internet customer experience projects. At MedUX, we set best practices and remove barriers to understand customer satisfaction. Over 60 telecom operators, regulators and enterprises already benefit from our comprehensive QoE Everywhere suite.
Discover how MedUX can help you elevate network performance and experience with a use case centric approach.
How MedUX measures real user experience: End-to-end visibility into network performance and digital services experience issues
MedUX combines dedicated probes, crowdsourced data, Apps & SDK and advanced analytics to provide end-to-end visibility across networks, services and geographies.
Gain comprehensive visibility into both performance and experience issues with our seamless End-to-End ecosystem. We collect, upload, process, and store customer experience data and indicators across various platforms, enabling use case-driven models, analytics and insights. Protect the most valuable digital asset: the customer experience of your users.
Explore the first fixed and mobile convergent QoE product suite integrating our robots and multi-platform agents with our own full stack of technology.
Most recent Blog Posts
Nordic Mobile QoE in Q4 2025: Denmark, Sweden, Finland and Norway Compared
The Nordic region remains one of Europe’s most advanced environments for mobile Quality of Experience (QoE), but Q4 2025 shows that leadership is far from uniform.
Norway Mobile QoE in Q4 2025: 5G, Operator Benchmark and Streaming Performance
Norway’s mobile experience in Q4 2025 stands out for its premium profile. High 5G exposure, top-end throughput, strong responsiveness and excellent video-related results position the country as one of the strongest mobile benchmarks in the Nordics for real-world Quality of Experience (QoE).
Finland Mobile QoE in Q4 2025: 5G, Operator Benchmark and App Experience
Finland’s mobile experience in Q4 2025 shows a market where network modernisation and service-level Quality of Experience (QoE) are progressing in parallel.