Telecom QoE benchmarking for fixed, mobile and Wi-Fi networks
MedUX helps operators benchmark real customer experience across mobile, broadband, Wi-Fi and digital services using multidimensional QoE measurements and actionable analytics.
Our Benchmarking solution helps operators to understand what’s their position in the market, where are they heading and what should they keep track off to become number one.
With MedUX, operators gain clear and precise multidimensional benchmark information through an agile framework and a flexible benchmark scope that will adjust to any operator’s needs and potential measurement scenarios.
- Easily understand gaps with your competitors
- Identify improvement areas based on true OTT and customer experience
- Real time service quality analysis and recommendations
- Anomaly detection and insight notifications
- Ranking Customer Experience based on a single QoE based, actionable metric
- A full set of QoE KPIs, suited for technical, marketing and business decision making
Compare operators across service quality, OTT experience, broadband performance, Wi-Fi quality and customer-perceived experience.
Best for network strategy, benchmarking, product, marketing, customer experience and regulatory teams
How do we compare with competitors? Where are we losing experience leadership? Which services, locations or technologies should we improve first?