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Tag Archive: Italy

MedUX_and_KPI6
Customer Experience Customer Intelligence Customer Satisfaction

MedUX and KPI6 join forces to deliver a universal Telco observatory

A 360º Telco observatory on customer experience and customer sentiment to monitor the broadband world, combining data from different sources: in-home network performance and experience and consumer traits and opinionsIn-home network measurements, along with intelligence

December 10, 2020
COVID-19_impact
Fixed Broadband networks COVID-19 Europe

COVID-19 impact: Monitoring on European residential networks

This article is a compilation of our series of articles related to the state of residential fixed networks during the COVID-19 pandemic and how lockdown measures imposed by governments have impacted on the quality of experience and network performance in European households.<

July 30, 2020
KPI6_and_MedUX
Customer Experience Customer Intelligence Customer Satisfaction

KPI6 and MedUX announce a strategic partnership

Customer Intelligence and Customer Experience technology providers, KPI6 and MedUX, team up to develop a common solution, ensuring 360° visibility to understand customers and improve network performance and experience. KPI6 and MedUX have entered

July 13, 2020
Service_Degradation_Italy
COVID-19 Customer Experience Fastweb

TIM, Fastweb, Vodafone & Wind: Service Degradation in Italy

Can Italian networks cope with mobility restrictions and #StayHome measures? So far, yes!

March 25, 2020