Tag Archive: Customer Experience
All 5G networks are not created equal: Unveiling the TRUE QoE of 5G in Europe
MedUX will present the results of the first 5G QoE benchmarking study during the Mobile World Congress in Barcelona. Have you ever wondered which European city has the best 5G networks and service, and most importantly WHY?
Empowering Customer Experiences with MedUX at MWC23
Universal QoE Solutions Built for the Digital Era
MedUX Returns to MWC 22 in Las Vegas, democratizing QoS and QoE testing and benchmarking
Visit MedUX at MWC22 in Las Vegas if you want to discover our cost-effective solutions beyond traditional network testing approaches.
Measuring real services in a real environment to grasp the true customer experience
The rapid paradigm changes during the COVID-19 pandemic with regards to telecommunication services consumption and the instrumental role of connectivity in our daily lives have demonstrated the importance of Quality of Experience (QoE) as a competitive advantage or service differentiator.
In 2022, we reinforce our commitment to offer the TRUE Customer Experience in Telecom
In 2022, we reinforce our commitment to offer the TRUE Customer Experience in Telecom2021 has been an unusual but unforgettable yearMedUX says goodbye to an unusual but extraordinary 2021, full of challenges and opportunities.
Fastly brings down Amazon, Twitter, Twitch and many more
Fastly brings down Amazon, Twitter, Twitch and many more: MedUX impact assessmentFastly CDNs went down between 12 PM and 1 PM CET on Tuesday, June 8th, 2021, which impacted the web browsing experience and content delivery globally for approximately an hour.
One year of COVID-19: Big opportunity for Telecom Operators
One year of COVID-19: Big opportunity for Telecom OperatorsSeveral countries headed some weeks ago into lockdown again to reduce COVID-19 spreads.
In 2021, network performance is more important than ever!
In 2021, Network Performance is more important than ever! 2020 has been an unusual but unforgettable year MedUX says goodbye to one of the most unusual and difficult years in a while, but also an interesting one for the Telecommunication and Tech indus
MedUX and KPI6 join forces to deliver a universal Telco observatory
MedUX and KPI6 join forces to deliver a universal Telco observatoryA 360º Telco observatory on customer experience and customer sentiment to monitor the broadband world, combining data from different sources: in-home network performance and experience and consumer traits and opi
YouTube goes down: MedUX impact assessment
YouTube went down between midnight and 2AM UTC on Thursday, November 12th, 2020, which severely impacted streaming customer experience. MedUX technology detected the YouTube ou