Honduras Mobile Network Experience in Q1 2026: Performance and QoE by Operator

Honduras’ mobile experience in Q1 2026 reflects a market where competitive leadership depends strongly on the service being measured. Claro shows clear strength in speed, application loading and streaming startup, while Tigo stands out in latency-sensitive and responsiveness indicators.

This article summarises the main results of the MedUX mobile QoE benchmark in Honduras for Q1 2026, based on the country report published in the MedUX Connectivity Observatory. The Observatory brings together market-by-market operator benchmarks, making it easier to compare mobile network experience in Honduras across speed, latency, jitter, 5G performance, browsing, social media, streaming and gaming indicators.

Explore the Honduras mobile network experience report.

For a broader regional view of mobile QoE across Latin America, read our Latin America mobile QoE comparison.

A market still strongly anchored in 4G

Honduras’ Q1 2026 results show a mobile market where the observed technology mix remains overwhelmingly concentrated on 4G. Tigo recorded 97.6% of active connections on 4G, while Claro recorded 90.5%. Observed 5G active-connection rates remained very limited, at 0.7% for Claro and 0.01% for Tigo.

This technology distribution is essential to interpret the results. In Honduras, the user experience is still largely shaped by 4G network quality, capacity and responsiveness. While 5G speed indicators are present in the dataset, they should be read with caution because the observed 5G active-connection rates are still very low.

Claro recorded the strongest observed 5G download speed at 35.8 Mbps and the strongest 5G upload speed at 14.6 Mbps. However, given the limited 5G active-connection share, the broader mobile experience in Honduras is better understood through the overall performance and service-level indicators.

Claro leads speed, loading performance and streaming startup

Claro recorded the highest overall cloud download speed in Honduras at 41.2 Mbps, ahead of Tigo at 21.8 Mbps. Claro also led overall upload speed with 17.4 Mbps, compared with Tigo at 10.3 Mbps.

This speed advantage is reflected in several service-level indicators. Claro achieved the fastest web fully loaded page time at 2,084.7 ms, ahead of Tigo at 2,390.8 ms. It also delivered the fastest social media fully loaded time at 2,349.6 ms, compared with Tigo at 2,755.8 ms.

In streaming, Claro recorded the fastest startup time at 2,331.4 ms, ahead of Tigo at 2,582.1 ms. This gives Claro a strong profile in use cases where throughput and application loading behaviour directly influence the perceived experience.

Tigo stands out in latency, jitter and DNS responsiveness

Tigo delivered the best results in several responsiveness indicators. It recorded the lowest gaming ping at 61.9 ms, slightly ahead of Claro at 63.1 ms. The difference is small in ping, but Tigo’s advantage is much clearer in gaming jitter, where it recorded 35.2 ms compared with Claro’s 68.5 ms.

Tigo also led in general network responsiveness. It recorded the lowest general ping at 60.5 ms, ahead of Claro at 79.9 ms. It also achieved the best general jitter result at 20.3 ms, compared with Claro at 44.6 ms.

DNS performance also favours Tigo. In web browsing, Tigo recorded the fastest DNS lookup at 41.3 ms, ahead of Claro at 52.2 ms. In social media, Tigo also led DNS lookup with 48.4 ms, compared with Claro at 61.3 ms. This suggests a stronger profile in the initial responsiveness phase of browsing and app access, even though Claro delivered faster full loading times.

Tigo also recorded the best time to first byte (TTFB) result at 724.4 ms, ahead of Claro at 780.6 ms. This reinforces Tigo’s position as the stronger operator in several responsiveness-oriented indicators.

Claro and Tigo show different QoE profiles

Honduras’ results show a clear split between capacity-driven and responsiveness-driven performance. Claro leads in download speed, upload speed, web loading, social media loading and streaming startup time. Tigo leads in gaming ping, gaming jitter, general ping, general jitter, DNS lookup and TTFB.

Packet loss is the only general responsiveness indicator where Claro performs better, with 0.06% compared with Tigo at 0.12%. However, both packet loss levels remain low in the observed benchmark.

This split matters because different services stress the network in different ways. Video streaming, app loading and cloud services are more sensitive to throughput and loading behaviour, while gaming, interactive services and real-time applications are more sensitive to latency, jitter and stability.

What Honduras’ Q1 2026 results tell us

Honduras stands out in Q1 2026 as a market where mobile QoE remains primarily shaped by 4G performance. 5G is present in the benchmark, but observed active-connection rates remain limited, meaning that the day-to-day user experience is still largely determined by 4G quality, capacity and responsiveness.

Claro appears as the strongest operator for speed-driven and loading-driven use cases, including download, upload, web fully loaded time, social media fully loaded time and streaming startup. Tigo shows a strong responsiveness profile, leading in gaming stability, general ping, jitter, DNS lookup and TTFB.

For operators, the results show that competitive differentiation in Honduras requires improving both capacity and responsiveness. Faster speeds are important, but users also experience quality through latency, jitter, DNS behaviour, streaming startup and application loading consistency.

For regulators, analysts and market observers, Honduras reinforces the importance of assessing mobile networks through a real-world QoE framework. In markets where 4G remains dominant and 5G is still emerging, the quality of everyday connectivity depends on much more than headline speed or nominal technology availability.

Related reading: Latin America mobile QoE comparison.

Explore the Honduras mobile network experience report.

Methodology note

This analysis is based on the MedUX Connectivity Observatory and on MedUX’s mobile QoE benchmarking approach, built on large-scale real-world measurements collected from end-user devices. The benchmark combines network performance and service-level indicators to evaluate how users actually experience mobile connectivity across operators, including speed, latency, browsing, social media, gaming and streaming behaviour.

Operators or rows with insufficient or non-valid values in specific KPI blocks are not interpreted as competitive results for those indicators.

Author note

Prepared by the MedUX Marketing team and reviewed by MedUX experts in mobile Quality of Experience, operator benchmarking and connectivity analytics.

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About MedUX

MedUX is a global leader in Quality of Experience (QoE), providing innovative and comprehensive solutions to measure the performance of fixed, mobile and Wi-Fi telecommunications networks for operators, regulators, governments and digital enterprises. Through its end-to-end, multi-platform measurement and analytics ecosystem, MedUX combines autonomous testing robots and probes, operator and standalone apps with embedded SDKs, crowdsourcing, drive-testing campaigns and advanced analytics to deliver real-world insight into network and service performance.

With operations in more than 30 countries and monitoring over 60 operators worldwide, MedUX turns network data into actionable intelligence, helping organisations optimise connectivity, improve customer experience, ensure regulatory compliance and advance meaningful digital inclusion.