QoE
Telecom market evolution in Colombia
Telecommunications service consumption habits in Colombia are increasingly digital and interactiveMarket evolution in the telecommunications sector in Colombia has been very relevant, increasing both the number of connections as well as the user experience quality.
IoT, AI, and Big Data Towards Digital Transformation
IoT, AI, and Big Data: Key drivers of Digital TransformationThe integration of new technologies into business models has been one of the main drivers for companies to be successful, innovative and to achieve competitive advantage.
Addressing customer churn through Predictive Analytics
For today's companies, a customer centric strategy is quite relevant for achieving success. To gain new customers is only halfway of the concern to achieve a long-term and sustainable business growth; it is also about retaining and engaging them.
What is behind a good web User Experience?
We live in a world where there is an increasing trend to digitalization and to be hyper-connected. It is the day by day reality, and this implies a change in the relationship that companies have with their customers, who are more demanding than ever.