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Redesigning Quality of Experience in the Digital Era at #MWC25

Published on February 10, 2025
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Join the Quality of Experience (QoE) Revolution with MedUX: Scalable, Customer-Centric, and Cost-Effective Testing and Monitoring Solutions Trusted by Top Brands Worldwide. Discover how we are transforming network performance at Mobile World Congress 2025.

As we approach the largest and most influential event in the connectivity industry, the Mobile World Congress in Barcelona, MedUX returns stronger than ever to unveil our latest innovations in Quality of Experience testing and monitoring, leading the way in the digital era.

MedUX is the first convergent provider to seamlessly integrate robots (active probing) and multi-platform agents with our full-stack proprietary technology (Hardware, software, Infrastructure, Analytics), offering affordable and customer-centric use cases for fixed and mobile networks. Our multi-platform QoE Suite, intelligently combining crowdsourcing, embedded agents, probes, and drive tests, delivers unparalleled benefits to the industry enabling operators and regulators to maximize customer experience and optimize network performance.

Celebrate with us a decade of QoE Excellence at MWC25


Join us from March 3-6 at MWC25 in Barcelona, where we will be showcasing a decade of innovation and leadership in Quality of Experience. Visit us at Hall 4, 4C30 Stand 40 in the Spain Pavilion and be part of our 10th anniversary, shaping the future of QoE together:

  • Experience live demos of our latest solutions.
  • Engage with our experts and explore customer-centric use cases.
  •  Discover how MedUX can enhance your network performance and customer satisfaction.

Quality Awards and Certifications: MedUX is proud to introduce a new solution aimed at recognizing and promoting excellence in QoE. By establishing a standardized framework for evaluating and certifying network quality, we strive to incentivize continuous improvement and foster healthy competition within the industry. Operators and regulators across Europe have already benefited from this initiative, includingFastweb in Italy or Vodafone in Albania.

Crowdsourcing:  MedUX expanded its product portfolio by introducing Crowdsourcing solutions focused on strategic opportunities with operators and regulators in the EMEA and LATAM regions. These solutions collect real end-user experience data through passive and active measurement technology, offering a distributed and scalable approach to network assessment, reaching millions of users and billions of samples.

Partnership with Telefonica: MedUX continues to strengthen its position as a leader in measuring and optimizing the quality of mobile and WiFi networks. Recently, we signed a Global Framework Agreement with Telefónica, establishing a long-term strategic collaboration. This agreement allows MedUX to continue providing advanced measurement, analytics, and crowdsourcing solutions to enhance connectivity and the digital experience for millions of users. Through a combination of active and passive measurements and the deployment of innovative technologies, MedUX reinforces its commitment to excellence in Quality of Experience (QoE) across multiple markets.

™ Forum´s innovation Catalyst Project: MedUX has joined TM Forum and actively participates inthe Autonomous Customer Experience Index for Wi-Fi and 5G networks project, collaborating with industry leaders such as   Telefónica, NTT Data, Optarse Solution, Elisa and Elisa Polystar. MedUX provides a convergent CEI to gain visibility on the Seamless Experience of the end-users.

Strengthening our presence in Latin America: This year, MedUX has strengthened its footprint in El Salvador, Panama, Honduras, Colombia, and Costa Rica, working closely with regulators and government entities to develop tailored QoE solutions that address each market’s specific challenges:  
Want to learn more? Join us at the MWC25 to experience these innovations

Taking QoE to New Frontiers: Our Third 5G Benchmarking Study

As Part of our 10th anniversary celebration and following the resounding success of our second 5G Quality of Experience study presented at MWC25, we are proud to announce the launch of our third benchmarking report.
This study analyzes 5G network performance across 15 major European cities, including London, Berlin, Paris, Lisbon, Porto, Rome, Milan, Brussels, Munich, Oslo, Warsaw, Stockholm, Copenhagen, Barcelona, and Madrid, providing in-depth insights into the current state of 5G connectivity..

Redefining 5G Connectivity

Our report redefines 5G connectivity by providing unique perspectives that drive discussions among operators, regulators, and policymakers on the need for  universal, high-quality  and meaningful connectivity.
MedUX remains committed to delivering unique pan-European insights to industry stakeholders that will redefine the way we perceive 5G connectivity. Multi-stakeholder discussions on universal and meaningful connectivity would be incomplete without ensuring that end-users have resilient, reliable, and fast services that deliver enriching, satisfying, and productive digital experiences.

 

Figura 2. Únete a nosotros en la presentación de nuestro informe de Benchmarking de QoE 5G
Figura 1. Join us for the presentation of our 5G QoE Benchmarking report.


Unique MedUX Solutions: Empowering Quality of Experience


Beyond basic metrics such as latency or download speeds, MedUX offers a unique customer-centric perspective. Our approach includes insights into end-user perception in activities such as web browsing, social media usage, gaming, and streaming.

Our solutions integrate virtualized data collection methods, such as embedded agents, SDKs, and crowdsourcing, to provide accurate and controlled data that reflects actual network performance from the customer's perspective


Discover Our Complete Multi-Platform QoE Suite

Our QoE Suite, incorporating patented technology in hardware, software, infrastructure, and analytics, ensures affordability and customer-centricity, making us the first provider to seamlessly integrate robots and agents targeted at fixed and mobile networks. We will showcase a variety of innovations covering four key areas of our QoE Testing and Monitoring Suite.

MedUX MOBILE: 5G DSS/NSA/SA data collection robots enabling field measurement tools both outdoors and in crowded indoor spaces, now with 5G NR support included for Samsung Galaxy S23 [NEW]. MedUX MOBILE focuses on cost-effective mobile solutions driving the evolution of 5G with large-scale testing and monitoring.

MedUX HOME: Fixed network data collection robots enabling Wi-Fi6 and multi-gigabit [NEW] performance measurements both for residential customers and enterprises. MedUX HOME offers solutions for a seamless experience during in-home transitions.

Multi-Platform Agent Applications: Software agents enabling data collection everywhere for end-user empowerment, field engineers’ tools, and work-from-home use cases. Multi-Platform Agent Applications cover performance and quality assurance across any device and operating system (Android, iOS, Harmony, Linux, Windows, and Mac), including smartphones, tablets, PCs/desktops, and websites.

SDK and Crowdsourcing: Deployable SDK for your company's mobile app or any application on Android, iOS, and Harmony to collect experience data from your customers and competitors for benchmarking, network planning, and optimization. SDKs and Crowdsourcing enable industry stakeholders to leverage customized QoE data collection solutions from any application, whether proprietary self-management or customer care applications, or any third-party apps.

As part of our demonstrations and presentations, we will also showcase innovative use cases, such as multi-platform testing, large-scale and massive field monitoring, and regulatory compliance, tailored for both telecommunications operators and regulatory entities.

Come and discover how MedUX is helping service providers and government entities define the technology, use cases, and measures needed to stay ahead in customer satisfaction and network performance. MedUX is dedicated to empowering customer experiences in the digital era with its cost-effective, comprehensive, and user-friendly QoE testing and monitoring solutions.

Our experts will be delighted to discuss any technical or business challenges with you to improve service quality and performance. We will be located in Hall 4, 4C30  Stand 40, part of the Spain Pavilion.
 

Figure 2. Floorplan and location of MedUX in Hall 4/4C30 Stand 40 (part of Spain Pavilion)
Figure 2. Floorplan and location of MedUX in Hall 4/4C30 Stand 40 (part of Spain Pavilion)

Celebrate with us a decade of QoE Excellence at de MWC25

Don't miss our live demonstrations and exclusive events during MWC25, including the MedUX Experience Night, where we will celebrate our 10th anniversary with a networking cocktail in Barcelona.

Book a meeting or request a demo at hello@medux.com. Our team will be delighted to help you overcome any challenges related to Quality of Experience and network performance.

We look forward to welcoming you at Hall 4, 4C30 Stand 40 in the SpainPavilion!

 

QOE
Figure 3. MedUX MWC25 Program

 

You will be able to experience live demonstrations of some of our latest innovative solutions and products and participate in events and presentations with our experts.

We are also organizing the MedUX Experience Night in Barcelona during MWC25, a special celebration for our 10th Anniversary. Come and be part of our exclusive Networking Cocktail Dinner, where you can connect with Operators, Regulators, Analysts, and key Industry Stakeholders. Please contact us at hello@medux.com to reserve a seat if possible (by invitation only) and share the MedUX experience.

Feel free to email us at hello@medux.com if you would like to request a meeting or an on-site demo with the MedUX team: Luis Molina Borao (Founder and CEO), Jorge Aguilar (VP Global Sales), Rafael González (EMEA), Jaime González, Randy Libreros (LatAm Director), Álvaro Vigil (EMEA Director), or any other member of our Marketing and Sales team.
 


We look forward to welcoming you! See you there!

BOOK A MEETING

 

About MedUX:
MedUX is the leading Quality of Experience (QoE) company, providing comprehensive and innovative solutions for measuring the performance of fixed, mobile, and TV telecommunications networks for telecom operators, governments, and digital enterprises. With a focus on delivering large-scale, end-to-end network and service visibility, MedUX leverages real-time data and advanced analytics to ensure quality and regulatory compliance, while also providing valuable insights to optimize networks and improve customer experiences.

With a presence in over 25 countries across Europe, America, Africa, and the Middle East, and monitoring over 60 operators worldwide, MedUX’s patented technology and expertise make it a trusted partner for enhancing customers’ digital experiences everywhere.
 

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