Tag Archive: QoE
YouTube goes down: MedUX impact assessment
YouTube went down between midnight and 2AM UTC on Thursday, November 12th, 2020, which severely impacted streaming customer experience. MedUX technology detected the YouTube ou
FTTH: The future-proof technology to ensure QoE
During the COVID-19 pandemic, all of us have become more aware of how the telecommunication industry has contributed to the economy development and has ensured Customer Experience.
Quality of Experience vital to future broadband success
Quality of Experience vital to future broadband successGlobal Fibre Development Index Analysis 2020 – by Omdia OMDIA’s Michael Philpott recently announced a new Global Fibre Development Index.
Cloud Gaming Experience: Opportunities for Telcos and OTTs?
Big technology firms, Gaming companies and Telecommunication Operators are driving the paradigm shift in the video games market towards cloud and online gaming.
FTTH vs DOCSIS (II): The future of Gigabit capable technologies
THE GIGABIT BROADBAND RACE FOR THE BEST CUSTOMER EXPERIENCE!
FTTH vs DOCSIS: Gigabit race for the best Customer Experience
This article belongs to a monographic series about the evolution of telecommunication technologies, FTTH and Cable (DOCSIS), to better meet user’s residential bandwidth requirements, customers’ needs and how to address them to provide the best Quality of Experience.
COVID-19 impact: Monitoring on European residential networks
This article is a compilation of our series of articles related to the state of residential fixed networks during the COVID-19 pandemic and how lockdown measures imposed by governments have impacted on the quality of experience and network performance in European households.<
KPI6 and MedUX announce a strategic partnership
Customer Intelligence and Customer Experience technology providers, KPI6 and MedUX, team up to develop a common solution, ensuring 360° visibility to understand customers and improve network performance and experience. KPI6 and MedUX have entered
TalkTalk’s service disruption in the UK during COVID-19
Operator impacted: TalkTalk (nationwide) Date: May 29, 2020 Duration: Less than 2 hours, mostly between 10 AM and 12 AM (BST) Access technologies affected: VDSL
BT, Virgin, Sky & TalkTalk: COVID-19 impact in the UK
Special ReportOverview of the lockdown’s impact on UK networks