MedUX Blog
QoE Everywhere in the Digital Era
The MedUX QoE Everywhere blog offers insights into Quality of Experience (QoE) and internet performance, market news, and our business itself. Don't miss out - sign up to our quarterly Newsletter, as well as to updates from our Blog and Episodes, today!
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Metrics as one of the most important business performance KPIs
The idea after creating most of the businesses worldwide consists in offering a service or a product that covers the needs of the customer. And how do we detect which are these needs and how to offer the best possible solution to address them? That is, precisely, the million dollar question.
Discover MedUX in CEM Summit of Vienna
Discover MedUX in the Customer Experience Management Summit of ViennaThrough Customer Experience Management, companies work to measure, analyze and improve the interactions between them and their customers along all their relationship.
How is CEM in Telecoms?
Digital transformation is now forcing to reinvent most industries worldwide. Telecommunications sector, however, is used to reinvent itself since its origins. Also, it is the enabler and facilitator of the digitalization of most of other sectors, since connectivity is often one of the most…
Perception and Reality: which one is true?
Yesterday I decided to make a bank transfer with my smartphone. It was impossible. I am not sure whether the problem was from my operator, the app of the bank, my smartphone, the bank or they were all a bit guilty. The fact is that I had to call my bank like 25 years ago, for being able to finally…